Global Certificate Course in Video Customer Journey Mapping for Explainer Videos

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The Global Certificate Course in Video Customer Journey Mapping for Explainer Videos is a comprehensive program designed to meet the growing industry demand for visual storytelling. This course emphasizes the importance of understanding and mapping the customer journey to create engaging and effective explainer videos.

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About this course

By enrolling in this course, learners will gain essential skills in video customer journey mapping, a critical component of modern marketing strategies. They will learn how to identify customer pain points, desires, and motivations, and how to translate these insights into compelling visual narratives that drive customer engagement and action. With a focus on practical application, this course provides learners with hands-on experience in creating and implementing video customer journey maps. Upon completion, learners will be equipped with a powerful toolset for career advancement, able to demonstrate expertise in a high-demand area that is increasingly valued by employers in a wide range of industries.

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Course details


• Video Customer Journey Mapping Fundamentals
• Understanding Explainer Videos and Their Importance
• Creating Customer Personas for Effective Video Mapping
• Analyzing and Mapping Existing Customer Journeys
• Identifying Opportunities for Explainer Videos in Customer Journeys
• Scriptwriting for Compelling Explainer Videos
• Designing Engaging and Memorable Visual Elements
• Producing High-Quality, Professional Explainer Videos
• Measuring the Impact of Explainer Videos on Customer Journeys
• Best Practices for Global Implementation of Video Customer Journey Mapping

Career path

In this Global Certificate Course in Video Customer Journey Mapping, learners will develop skills in creating compelling explainer videos, visualizing customer journeys, and understanding job market trends in the UK. The course covers a wide range of roles, such as Video Customer Journey Mapper, Explainer Video Specialist, Customer Experience Analyst, Data Visualization Expert, and UX/UI Designer. These roles are in high demand in the job market, as indicated by the 3D pie chart above, with Video Customer Journey Mapping skills being particularly valuable in today's digital landscape. With this comprehensive course, learners will acquire expertise in video customer journey mapping, which includes creating engaging explainer videos that effectively communicate a company's message. The course also covers essential skills in data visualization, ensuring that learners can present complex data in an accessible and visually appealing format. Upon completion of the Global Certificate Course in Video Customer Journey Mapping, learners will be well-prepared to enter the UK job market and take on roles that require a deep understanding of customer experience, data visualization, and video production. By gaining expertise in these areas, learners will enhance their career prospects and increase their earning potential. In summary, the Global Certificate Course in Video Customer Journey Mapping is an excellent opportunity for learners to develop a diverse set of skills that are in high demand in the UK job market. With a focus on video customer journey mapping, data visualization, and customer experience analysis, this course will equip learners with the tools they need to succeed in a variety of roles, from Video Customer Journey Mapper to UX/UI Designer.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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GLOBAL CERTIFICATE COURSE IN VIDEO CUSTOMER JOURNEY MAPPING FOR EXPLAINER VIDEOS
is awarded to
Learner Name
who has completed a programme at
StudyFinance | London School of Planning and Management (LSPM)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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