Postgraduate Certificate in Online Community Management and Development
-- viewing nowThe Postgraduate Certificate in Online Community Management and Development is a comprehensive course designed to equip learners with essential skills for managing and developing online communities. With the increasing importance of online communities in various industries, there is a growing demand for professionals who can effectively build and maintain these platforms.
4,392+
Students enrolled
GBP £ 149
GBP £ 215
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course details
• Online Community Management Fundamentals: Understanding the basics of online community management, including best practices, strategies, and the role of a community manager.
• Building & Engaging Online Communities: Techniques for creating and nurturing an online community, including content creation, moderation, and fostering user engagement.
• Social Media Management for Online Communities: Leveraging social media platforms to expand the reach of the online community, increase engagement, and build a strong online presence.
• Legal & Ethical Considerations in Online Community Management: Exploring legal and ethical issues related to online communities, including data privacy, intellectual property, and user-generated content.
• Measurement & Analytics for Online Community Success: Utilizing data and analytics to track the success of online communities, measure engagement, and make data-driven decisions.
• Online Community Platforms & Tools: Examining various online community platforms and tools, including their features, benefits, and limitations.
• Customer Relationship Management (CRM) for Online Communities: Implementing CRM strategies to build and maintain positive relationships with community members and stakeholders.
• Crisis Management in Online Communities: Developing crisis management plans to handle potential issues within the online community, including conflicts, negative feedback, and security breaches.
Career path
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate
